Milgard Windows in Sacramento, CAUpfront Pricing Why 1st Windows Customer Service |
outstanding service
Robert the technical Service rep was on time. He presented himself in a very nice manner. He was well spoken. He was knowledgeable and knew immediately how to fix my sliding glass door problem. He gave me suggestions on how to best maintain the door. He is a fine representative for Milgard.
Robert W
Exceeded expectation
There are many companies that make and install windows. But, how many of them stand behind their product like Milgard? The UV coating went bad on one of my windows. I called customer service and scheduled a service call. Wow, I was amazed that the technician came with the replacement window. No hassles, no follow-up appointments. A first class experience from start to finish.
Prompt and competent customer service
Truly superb customer service. They followed up on my email right away, the technician called ahead to let me know he was on the way, then he actually showed up when he said he would, was polite and was able to fix the issue right away (and also helped with another, related issue). You rarely see this prompt, competent and no-nonsense customer service. Really good experience, kudos to the Milgard Customer Service Team.
Quick!
My tech was here earlier than promised and fixed the window in five minutes or less. Very impressed. Thanks!
Thank you for your prompt service and for standing behind your product!
When we started having problems with our windows in a home that was built in 2006, we wondered if they would still be under warranty. When we contacted Milgard a representative quickly returned our call and e-mailed us some information on how to begin the process of replacing the defective parts. We appreciate how your company stands behind it's product and handles customers!
Thank you for your prompt service! we really appreciate it.
when the technician came out to our home, he went right to work and finished in about an hour. He also pointed out one window that was failing, and took note of it, so that it could be replaced! I was extremely impressed that he would do that. It was not even a window that we needed repairs on (to our knowledge), until he pointed it out.Thank you.
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